Check these, in order
- Use the same way as before. On the welcome screen, tap I already have an account, then sign in with the same option you used the first time. Signing in another way can open a new, empty account instead of yours.
- "That email and password don't match. Try again?" Check the email for a typo first. Then tap Forgot password?, and UnBizzy sends a 6-digit code to reset it. The steps are in Change your email, password or sign-in.
- "That code didn't match — have another go." Use the code from the newest email, typed exactly. If it still doesn't work, wait for Resend code and try the new one.
- "Too many tries — give it a minute." Wait a minute, then try again.
- No email came? Look in your spam or junk folder, then use Resend code.
- Used Hide My Email with Apple? Your account's email ends in @privaterelay.appleid.com. Sign in with Apple, not with email.
If none of this works
Email support@unbizzy.com. Say how you signed up (Apple, Google, Facebook or email), what the screen said, and what phone you have. We usually reply within two business days. Never send your password.
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